🔐 Privacy Policy

Your privacy and data security matter to us

Welcome to our app! Before you start using our services, we encourage you to carefully review this Privacy Policy to understand how we handle, utilize, and safeguard your personal data.

1. Data Collection and Usage

To deliver and enhance our services, we may gather the following types of information:

Personal Information: This includes details such as your name, email address, phone number, or any other information you voluntarily share with us.

Usage Information: When you interact with our app, we may automatically collect data about your device, operating system, and how you use the app to improve your experience.

2. Data Protection

We are committed to implementing robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage over the internet is entirely secure, and we cannot guarantee absolute security.

3. Purpose of Data Usage

Your personal information may be used for the following purposes:

  • To deliver the services you request
  • To communicate with you, including responding to inquiries and feedback
  • To enhance and refine our app and services

4. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

  • When required by law or in response to government requests
  • To protect our rights, property, or safety, or to prevent fraud or potential harm
  • With your explicit consent

5. Your Privacy Choices

You have the option to withhold personal information, though this may restrict access to certain features or services. You may also withdraw your consent at any time, which will halt our collection and use of your personal data.

6. Updates to the Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted within the app, and you will be notified before the changes take effect.

7. AI Features and Data Processing

AI-Powered Features: Our app utilizes Artificial Intelligence (AI) technology to enhance your experience through the following features:

  • Image Processing: Enhances and processes images using AI algorithms

Third-Party AI Services: To deliver these AI features, we utilize the following third-party services:

  • Replicate (for AI model hosting)
  • ChatGPT (for conversational AI)
  • Google Gemini (for advanced AI capabilities)

Each of these services operates under their own privacy policies, which we encourage you to review.

Data Processing and Storage:

  • When you use AI features, your input data (text, images) will be uploaded to our secure servers for processing
  • Your data is transmitted securely and processed by our third-party AI service providers
  • Important: We do not save or retain your input data for AI model training purposes
  • Your data is used solely to generate responses and results for your immediate use
  • AI-generated content (text, images, etc.) is delivered to you and may be stored on your device based on your preferences

⚠️ Important AI Usage Notice

Content Generation: AI features may generate various types of content including text and images. While we strive for accuracy and quality, AI-generated content should be reviewed by users before use, as it may contain errors or inaccuracies.

User Responsibility: You are responsible for reviewing and verifying AI-generated content before using it for any purpose. We are not liable for decisions made based on AI-generated content.

Data Privacy: By using AI features, you acknowledge that your input data will be processed by third-party AI services. We ensure that no personal data is used to train AI models.

8. Notice on Personal Information for Refund Processing

⚠️ Important Notice

When you submit a refund request, you agree to Apple collecting the necessary personal information to review your case. This may include your Apple ID, purchase history, account activity, subscription details, payment information (excluding full credit card numbers), the reason for your refund request, and device details.

This information is used solely for processing refunds and is protected under Apple's privacy policy. By submitting a refund request, you acknowledge and agree to this usage. We appreciate your support for our app.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please don't hesitate to reach out to us.

✉️ support@cleanuu.com